FAQ: Member Assistance Program (MAP)


  • Homeowners who are behind on their NACA mortgage should contact NACA's MAP department at 281-968-6222.

  • NACA does not require mortgage insurance. Mortgage insurance is paid by homeowners without providing them with any benefit.  It protects the lender and even encourages the lender to foreclose sooner to reduce their risk of loss.

    Nevertheless, there should be insurance to protect Members in case their circumstances change and they cannot pay their mortgage payment.  Rather than through private insurance, NACA achieves this through its Membership Assistance Program ("MAP") which includes financial assistance for struggling homeowners and other types of assistance where appropriate.